This Privacy Policy explains how Tree Studio Ltd, trading as Conica Studio ("we", "us", "our"), collects, uses, and protects personal information when you visit our website at conica.studio or engage with our services.
01Who we are
Tree Studio Ltd is a company registered in England and Wales. We operate as Conica Studio, an architectural visualization studio.
For matters relating to this Privacy Policy or your personal data, you can reach us at hello@conica.studio.
02What information we collect
We collect personal information in the following situations:
- When you contact us directly. If you email us, fill out a contact form, or book a call through our website, we collect your name, email address, and any information you choose to share in your message.
- When you visit our website. Our hosting provider logs basic technical information such as IP address, browser type, device type, pages visited, and referring URL. This is standard server log data used for security and performance monitoring.
- When you accept cookies. If you consent to non-essential cookies, we may collect anonymous data about how you interact with the site through analytics tools. See section 07 for details.
We do not collect sensitive personal data, financial information, or identification documents through our website.
03How we use your information
We use the personal information we collect for the following purposes:
- To respond to your enquiries and provide quotes, proposals, or information about our services.
- To schedule and conduct meetings or calls you have requested.
- To manage our client relationships and project communications.
- To maintain the security and performance of our website.
- To comply with legal obligations under UK and EU law.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
04Legal basis for processing
Under UK GDPR and EU GDPR, we process your personal data on the following legal bases:
- Consent. Where you have given us explicit permission, such as accepting cookies or subscribing to communications.
- Legitimate interest. Where processing is necessary for the running of our business, such as responding to enquiries, managing projects, or operating the website securely.
- Contract performance. Where processing is necessary to deliver services we have agreed with you.
- Legal obligation. Where we must process data to comply with applicable law.
05How long we keep your information
We retain personal information only for as long as necessary for the purpose it was collected.
- Enquiries that do not result in engagement: up to 24 months.
- Active client communications: for the duration of the engagement plus 7 years for accounting and tax purposes.
- Server logs: 30 days.
You may request earlier deletion at any time, subject to legal retention obligations.
06Who we share your information with
We do not share your personal information with third parties except in the following limited situations:
- Service providers we rely on to operate our business, such as our website hosting provider, our email provider, and our booking software (Calendly). These providers process data on our behalf under their own data protection commitments.
- Legal authorities, where we are required by law to disclose information.
- Professional advisors, such as accountants or legal counsel, where strictly necessary and under appropriate confidentiality.
We may transfer data outside the UK or EU when our service providers are based abroad. In such cases, we ensure that appropriate safeguards are in place in accordance with UK and EU GDPR.
07Cookies
Our website uses cookies and similar technologies. Some are strictly necessary for the website to function, and others help us understand how the site is used.
Strictly necessary cookies are loaded automatically and do not require consent. These cover essential functions such as security, page navigation, and basic technical operation.
Non-essential cookies are loaded only with your consent. These may include analytics cookies that help us understand visitor behavior and embedded content cookies from services like Calendly when you interact with that content.
You can manage your cookie preferences at any time through the cookie banner on the site or through your browser settings. See our Cookie Policy for full details.
08Your rights
Under UK GDPR and EU GDPR, you have the following rights regarding your personal data:
- The right to access. You can request a copy of the personal data we hold about you.
- The right to rectification. You can request that we correct inaccurate or incomplete data.
- The right to erasure. You can request that we delete your personal data, subject to legal retention obligations.
- The right to restrict processing. You can request that we limit how we process your data in certain circumstances.
- The right to object. You can object to processing based on legitimate interest.
- The right to data portability. You can request a copy of your data in a structured, commonly used format.
- The right to withdraw consent. Where we process data based on consent, you can withdraw it at any time.
- The right to lodge a complaint. You can complain to the UK Information Commissioner's Office (ico.org.uk) or your local data protection authority in the EU.
To exercise any of these rights, contact us at hello@conica.studio. We will respond within 30 days.
09Security
We take reasonable measures to protect personal information from unauthorized access, loss, or misuse. Our website is served over HTTPS, our hosting provider maintains industry-standard security practices, and we limit access to personal data to those who need it to perform their work.
No system is completely secure, and we cannot guarantee absolute security of information transmitted to or stored by us.
10Children
Our services are directed at professionals in the architecture and real estate industries. We do not knowingly collect personal information from children under the age of 16. If you believe we have collected information from a child, please contact us and we will delete it promptly.
11Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated through a notice on our website. The "Last updated" date at the top reflects the most recent revision.
12Contact
For any questions, requests, or concerns about this Privacy Policy or our handling of your personal data, contact us at hello@conica.studio.